Case Study – APU Starting Issue For Global Express
At Excellence Aviation Services Ltd, we are always on call 24/7 – 365 days of the year. Here’s one example of how we help people stay airworthy to travel when they want to. It involves an APU starting issue for Global Express.
After a busy days work, a team member from Excellence Aviation was at home on a cold winters evening and received a call for Signature Flight Support at London Luton Airport asking for assistance.
This wasn’t one of our regular customers, yet if this issue wasn’t resolved, the aircraft couldn’t be started.
The APU door actuator had failed and therefore the crew was unable to start the APU. This intern lead to the crew not being able to start the engine and was going to have to cancel the flight. Unfortunately it was a business trip, so it was very important for the flight to go ahead.
Heaven knows how much money, time and business would have been lost if this flight hadn’t left on schedule.
Fortunately we at Excellence have stock of ‘Universal Air Start Adaptors’ for Global Express Aircraft at Luton, so our team member made their way up to Luton to supply the Adaptor.
The passengers were also relieved and very happy to get away on schedule for their business trip which, in the end, is what our service is all about. Helping our customers keeping their aircraft flying to conduct their business when and where they need too!